[ExI] crashes

William Flynn Wallace foozler83 at gmail.com
Tue Feb 2 23:00:40 UTC 2016


Toshiba laptop, about 5 years old.  Hate to buy a new one because I have
the OED on my drive and presumably it cannot be copied to a new one.  I
called a shop and they were evasive.  Good work before by them, though.

There is nothing currently connected to this PC.  I did try to install a HP
laserjet which I never did get to work even with the DVD, but it printed
anyway.  Hmm.  But I disconnected the usb cord until I can find a way to
install it as a wireless device.

Maybe I'll just bite the bullet and get some kind of Apple.  bill w

On Tue, Feb 2, 2016 at 4:17 PM, BillK <pharos at gmail.com> wrote:

> On 2 February 2016 at 21:48, William Flynn Wallace wrote:
> > Thanks, Bill K - it sounds to me like it's time for a computer shop
> tuneup,
> > as little of what you suggested is in my ability to fix.
> >
> > Could it be a hard drive dying?
> >
>
> It could be any connected device. The usual problem solving technique
> is to disconnect or replace one thing at a time and see if the error
> goes away.
>
> If you are going to a computer shop the repair could be expensive if
> it takes a while to solve. Get an estimate first! If your computer is
> old, buying a new machine could be the better option.
> You could ask the shop to copy your files off your old hard drive (if
> it still works). He can do this by removing the hard drive and
> connecting it to another computer.
>
> But he might be lucky and find the fault quickly.
>
> Best of luck!   BillK
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