[Paleopsych] How to Get to Real Humans when Making a Fone Call

[Premise Checker]

How to Get to Real Humans when Making a Fone Call
http://paulenglish.com/ivr/
[Thanks to Laird for this!]

Here are the secret numbers and tips to bypass IVR phone menus to get to a 
human. Do you know a new cheat? Go to http://paulenglish.com/ivr/info.html.

Name Fone No. Steps to Find a Human

FINANCE

American Express 800-528-4800 0

ATT Universal 800-950-5114 ##

Bank of America 800-900-9000 1 loan; 2 account; 3 investing; 4 info; or 00 to 
human

Bank One 877-226-5663 0 thru the options to get a live person

Capital One Visa 800-867-0904 ignore prompts and invalid entry warnings; press 
#0 five times

Charles Schwab 800-435-9050 3 then 0

Chase 800-CHASE24 5 pause 14*0

CitiBank 800-374-9700 1 online support; 2 billpay; 3 non-online; 4 credit card; 
or 0 to human

Discover 800-347-2683 *****

E-Trade 800-387-2331 ####

Fidelity 800-544-6666 ignore prompt for social security number, just enter ###

MasterCard 800-MC-ASSIST 000 on each menu

MBNA 800-421-2110 00 when menu starts

Paypal 650 864-8000 cf http://paypalsucks.com/PayPalPhoneNumbers.shtml

Sovereign Bank 800-SOV-BANK 1 english; 1 personal; 3 then social#; passcode, #; 
then 0 (1-3x)

Sun Trust Banks 404-588-7815 Yes

US Bank 800-US BANKS 000(0)

Visa 800-847-2911 000 (ignore prompts saying that it's an invalid entry)

Wachovia 800-922-1800 accounts personal banking

Washington Mutual 800-756-8000 At any time after the announcement(s) start 'O'.

Wells Fargo 800-869-3557 0,0,0

Western Union 800-325-6000 0

FONE, WIRED

AT&T 800-222-0300 ..

BellSouth 877-678-2355 *0

SBC 800-585-7928 Again, an (intelligent, this time) IVR wants YOUR phone number 
first.

Verizon DSL 800 567 6789 "Say ""I don't know it"" then ""technician"""

FONE, WIRELESS

AT&T Wireless 800-888-7600 No easy escape

Cellular One 888-910-9191 "4, say ""agent"", then #"

Cingular 800-331-0500 For faster service, the option that you are looking to 
close your account, You get the same ppl but an immediate answer

Cricket 800-274-2538 313

Nextel 800-639-6111 0 five times

Sprint PCS 888-788-5001 "00, then say ""agent"""

T-Mobile 800-TMOBILE "Stay ""representative"" at any time."

Verizon Wireless 800-922-0204 #00 or enter phone # then 0 then 4

GOVERNMENT

INS 800-375-5283 After selecting English, (with a 2 second delay between) 2 6 2 
4

Social Security 520-364-1241 At prompt 0

Veterans Affairs 800-827-1000 1,0

INSURANCE

Aetna 800-537-9384 "2, then say ""operator"" (check this)"

Aetna 800-680-3566 * then 0 anytime

AFLAC 800-99-AFLAC ***

Ameritas 8007451112 00000

BlueCross 800-800-4298 Press 2

CIGNA 800-516-2898 REGARDING A BILL

Cigna 800-849-9000 ##

GEICO 800-841-3000 Wait for prompt then 6, 1, 5

Humana 800-4-HUMANA After entering insurance number and details, 0.

Medicare 800-633-4227 "After the opening prompt say ""agent""."

Principal Life 800-247-4695 1 for english, 2, then 0 several times until it 
redirects you to an operator.

PHARMACY

CVS local listing dial local store, after promt. press 6 will connect to store 
manager

Eckerd 800-eckerds 0 for pharmacy, 8* for manager

Rite Aid Local Store Press 3 to speak to the pharmacy

Walgreens local store 0 for a pharmacy employee

PRODUCTS

Bose 800-444-2673 Direct to human!

Sonos 800-680-2345 1 sales; 2 support

Sony 800-222-7669 "When prompted by the automated voice system to answer ANY 
questions, just say ""Agent"""

RETAIL

Advance Auto 800-314-4243 0 when the automated message begins

Amazon.com 800-201-7575 Direct to human!

Best Buy 800-365-0292 00

Best Buy local store wait for extension prompt (sometimes must 4), then ext. 
2021

Circuit City local store 0 for customer service or 218 for store manager

eBay 800-322-9266 0

Home Shopping Net 800-284-3100 0

K-Mart local store 0

Lowes local store 0 for customer service or #450 for commercial sales

Old Navy 800-OLD-NAVY 0

Overstock.com 800-843-2446 At the main menu, 0 three to four times to bypass 
the menu

QVC 800-367-9444 0

Safeway local store As soon as voice prompt starts type 1200 to get human

Sears 800-4-MY-HOME Silence don't push numbers just sit there and you will be 
placed at front of que.

Target local store 0 during greeting.

"Toys ""R"" Us" local store 0

Wal-Mart 800-546-1897 0

SHIPPING

FedEx 888-GO-FEDEX "At message say ""Representative"""

UPS 800-pick-ups yes

USPS 800-275-8777 7-3-2 or send them some junk mail

TECHNOLOGY

AOL 888-346-3704 0

Apple 800-275-2273 "000; if virtual rep answers, say ""operator"""

Compaq 800-652-6672 No easy escape

Dell 888-560-8324 2 order; 3 support; 4 purchase help; or 00 to human

Dell Service 800-624-9897 option 1, xt 7266966, option 1, option 4, option 4

Earthlink 888-earthlink 1 find a dialin number; 2 billing; 3 sales; 4 support

Epson 800-922-8911 yes

Gateway 800-846-2301 00#

HP 800-474-6836 "Say ""agent""."

HP 888-560-8324 00

IBM 800-IBM-4YOU You go into a hold queue immediately

Microsoft 800-936-5700 Always 0. This is true for just about any MS number.

QuickBooks 888-729-1996 1 purchase; 2 billing; 3 registration; 4 tech support 
or 0 to human

Symantec 800-441-7234 00

TRAVEL

American Airlines 800-433-7300 "00, then say ""agent"""

Amtrak 800-872-7245 "0 or say ""agent"""

Continental 800-523-3273 "Three Delta 800-221-1212 0 then say ""operator"""

Delta 800-221-1212 "say ""agent"" four times - every time it asks for a 
response from you"

jetBlue 800 JET-BLUE 1 flight status; 2 reservations; 3 vacation packages

Kayak.com 203 899-3120 0

Northwest 800-225-2525 Star, 0, after initial greeting

Southwest 800-435-9792 Calls answered by operator; during busy times you might 
have to hold

United 800-864-8331 Do nothing, wait for human.

US Airways 800-428-4322 4, wait, 1

Walt Disney World 407-824-4521 Direct line to Magic Kingdom Guest Relations

TEEVEE/SATELLITE

Comcast 800-266-2278 Customer service, but an IVR wants your number first.

Direct TV 800-347-3288 0 repeatedly

Dish Network 800-333-3474 0 during menu

Sirius (888) 537-SIRIUS 0

TiVo 877-367-8486 "Say ""Live Agent"""

Xm Radio 800-998-7900 Direct to human!